We out-humaned the big banks.
The Challenge
Grow fast and steal share when national competitors can outspend you.
Wildly Original Move
Turned radical empathy into a growth strategy — celebrating how differently people live, work, and bank.
Result
Expanded from 103 to 182 branches with minimal churn.
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The Challenge
As Atlantic Union Bank expanded through mergers and entered new markets, it found itself up against national banks with far bigger budgets and much stronger name recognition. It needed to grow, win share, and reintroduce itself as a larger, more capable regional player, all while holding onto the human touch customers already valued.
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Wildly Original Move
AUB couldn’t win by trying to look bigger than the big banks. It had to feel more relevant. So instead of competing on scale or technology alone, we built the brand around a more distinctive idea: radical empathy, powered by tech. That became Any Way You Bank, a platform built on the belief that people live differently, bank differently, and deserve a bank flexible enough to meet them where they are. It positioned AUB as modern, easy, and deeply human in a category crowded with sameness.




Results
The campaign did more than help AUB beat the big national banks on key brand attributes. It gave the brand a platform to grow with confidence, scale fast, and still hold onto the human touch customers already loved. For a regional bank in expansion mode, that’s how you make the big banks sweat.
- Supported expansion from 103 to 182 branches, while minimizing churn during rapid M&A
- Assets grew from $21.2B to $39.2B, reinforcing confidence in the brand during growth
- Brand perceptions rose above big banks in flexibility, ease, and trust
- 23% YOY increase in digital CTR, with video completion rates reaching 92%
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Services Utilized
Brand Strategy · Creative Platform · Integrated Campaign Development · Content Lab · Media Strategy
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